It was just a suitable option for a city escape in Syracuse with outstanding value for money. The breakfast staff, however, had an attitude problem, which was disappointing. Bring your own coffee if you want something decent.

Had a fantastic time with my friends! The rooms were spacious and clean. We explored the area during the day and definitely recommend visiting the Rosamond Gifford Zoo. The hotel staff was friendly and made our stay enjoyable. Don't miss out on the complimentary drinks during happy hour!

The lobby exudes a welcoming charm with its modern decor, making it easy for seniors to navigate. The spacious common areas allowed me to relax and admire the vibrant atmosphere during my stay.

More seating areas for relaxation would be nice.

would definitely stop here again

The Two-Room Queen Suite was super spacious. It had a comfy seating area, a fridge, and a microwave. I loved the made-to-order omelets at breakfast. Staff was super accommodating, making sure the dining area was clean and welcoming. Plus, the indoor pool and fitness center were open 24/7 for a nice workout anytime!

In my wife’s opinion, the pool area could use better supervision for the kids. It was pretty chaotic with many children, making it tough to relax.

The pool area was a bit chaotic with unsupervised children running about, which hindered the relaxing vibe I was hoping for. Breakfast hours ended earlier than desired, with staff beginning to clean up well before the set time, making me feel a bit rushed. I also found the room's furnishings somewhat outdated and the lighting dim, which wasn’t the ambiance I expected.

Great Location with Convenient Dining Options

We enjoyed our stay, especially the easy access to nearby restaurants. The complimentary breakfast was a highlight, offering a variety of tasty options. Don't miss the chance to relax in the spacious lobby area—perfect for winding down after a day of exploring.

I had a great stay in the Two-Room Queen Suite with Two Queen Beds. The indoor pool was perfect for the kids. The location is just minutes from shopping. The staff was friendly and attentive. Loved the complimentary drinks at happy hour! 🥂

we enjoyed our two-room queen suite. the location was fantastic, just minutes from destiny mall and the fairgrounds. the indoor pool was a hit with the kids, and the 24-hour fitness center was a nice bonus!

ideal spot for park strolls and nearby attractions

I truly enjoyed the cleanliness of my room during my stay, and the hotel is just a short walk from the beautiful WonderWorks Destiny and other fun activities nearby, which made exploring the area so convenient and enjoyable.

The happy hour offers great drinks and snacks. The pool was closed during our stay, which was disappointing.

I loved the location of this Embassy Suites, so close to the mall. The staff at check-in were great, especially the man in the pink and black suit who made the process fun. The rooms were huge and spotless, smelling good as well. The bartender was knowledgeable and friendly. Breakfast was pleasant, but it lacked variety. not a single vegetable was in sight. The pool was clean but had no towels available initially, which was frustrating. The lobby was a bit too loud during social hours, making it hard to hear the front desk staff. One major issue was that half the lights in my room didn't work, which dampened my experience a bit. Overall, it had a nice atmosphere but needs some maintenance. I would come back, hoping for better room upkeep next time.

The stay was quite a mix of positives and negatives. During my visit for some shopping and entertainment nearby, I found the location to be very convenient as it’s close to great dining and shopping options. The free breakfast was definitely a highlight, with a good selection of hot items and made-to-order eggs, which I appreciated. However, the service could use improvement. the cleanliness of the room left a lot to be desired, and I encountered issues with the heaters. Additionally, I had trouble with the size of the room as it felt cramped for my needs.